- Know the topic.
- No mind wandering.
- Stay positive.
- Non-judgemental attitude,as emotional and biased responses are bad.
- Judge the content, not the speaker.
- Take notes, can be used for follow up.
- Ask question for clarification.
Eastern Institute of Technology. (n.d.). Listening skills [PDF document]. In Library and Learning Services. Retrieved June 25, 2016, from http://www2.eit.ac.nz/